Information resides in difference
Recently, I looked at an accident in which an experienced person did something unforeseeable. The equipment, procedure and people were...
Polite Self-Investigations
In the UK, there is no statutory duty to investigate occupational accidents. There is, however, a duty to have a valid risk assessment....
Describe – then, explain
The NRI foundation maintains the manual on Events and Conditional Factors Analysis. Investigators use it to create rigorous descriptions...
Record keeping in Utopia
Wise Trevor Kletz advised: “Never remove equipment before you know why it was installed. Never abandon a procedure before you know why it...
Coming to terms... of reference
How do you get value from internal investigation? Senior managers seldom investigate accidents personally. But, left to their own...
The investigation model of last resort?
Investigators do the investigations that they can live with; that tends not to be talked about much. Instead, writers and trainers focus...
MORT: Method, Project, and Programme
When people say ‘MORT’ they usually mean the method for evaluating safety management. MORT was also a project that, in the 1970s,...
Working, but not ready. The accident prone operation.
NRI’s white paper on operational readiness presents twelve, linked principles. The first, Nertney’s principle, is to plan and manage any...
Not quite ERIC
Haddon’s paper, On the Escape of Tigers, describes an orderly way to design-out the risks of accidents. Even at 50, it’s a great example...
Investigation tools
Every now and then I am asked: “is ‘x’ a good tool?”. My NRI colleagues and I wrote about this some years ago. One conclusion was that...
Prove or Improve
The parties in a courtroom know the standard of proof for facts that is expected there. It is seldom so clear in the workplace, and often...
Measurement can impair foresight
It is easy to set-up measurements, but also to get ensnared by them; this is the warning of the McNamara fallacy. The phrase does no...
"Good writing is rewriting"
A handful of principles can help to make writing readable. It matters, too. My colleagues and I published a paper that showed emergency...
Investigate your words
“They might as well write the conclusions before investigating the accident,” the senior investigator despaired: “it’s really that bad”....















